Product — Relay

The chat widget that replies in interactive UI.

Relay is the embeddable widget that converts your website's inbound traffic into decisions. Instead of sending text, Relay sends the right block for the right intent — service catalogs, booking flows, pricing tables, quote builders, and dozens more.

Start free for 14 daysBook a demo

Why interactive UI converts better

Text-only chatbot

"How much for a cleaning?"

Bot: "We offer cleanings for $150. We have openings Tuesday and Thursday. Let me know if you'd like to book."

Now the customer has to type again. And again. Three rounds of back-and-forth before anything is decided.

Relay interactive block

"How much for a cleaning?"

Relay sends: a tappable pricing card with three cleaning types and visible prices, a booking flow with real calendar slots, and a single tap to confirm.

The customer makes the decision in 15 seconds. No typing after the first message.

Every intent has a block

Relay ships with a library of blocks pre-built for service business intents. Each block is the same tile your operators design in Relay Flows — renders inside the chat widget, fills with your data, converts into the next step.

Core blocks — all plans
Available on every plan, for every vertical.
Service Catalog
Browsable cards for everything you offer
Booking Flow
Calendar scheduling without redirect
Pricing Table
Dynamic quotes pulled from your price list
Lead Capture Form
Qualification before human handoff
Review Card
Social proof inline in the conversation
Handoff Card
Full context transfer to your team

Vertical blocks — Growth & Scale

Dental

Treatment Plan, Insurance Verifier, Consultation Booking

HVAC

Service Call Request, Emergency Triage, Maintenance Plan

Fitness

Class Schedule, Free Trial Booking, Membership Cards

Real Estate

Listing Card, Viewing Scheduler, Pre-Qualification

Law

Case Intake, Consultation Booking, Document Upload

B2B Wholesale

Quote Builder, Volume Pricing, Purchase Order

One line of JavaScript.

Drop it into your site footer, any CMS, any framework. Pingbox handles the rest — knowledge sync, channel routing, conversation analytics.

<script src="https://cdn.pingbox.io/relay.js" data-site-id="YOUR_ID"></script>
Brand colors + typographySticky button, inline CTA, or proactive popupMobile-responsiveAccessible (ARIA, keyboard nav)

Start free for 14 days.

Embed Relay on your site in 5 minutes.

Start free → /early-access